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Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook (And Other Social Networks)
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Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook (And Other Social Networks)

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Release Date: 2011-06-07
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THE NEW YORK TIMES AND USA TODAY BESTSELLER!

The secret to successful word-of-mouth marketing on the social web is easy: BE LIKEABLE.

A friend’s recommendation is more powerful than any advertisement. In the world of Facebook, Twitter, and beyond, that recommendation can travel farther—and faster—than ever before.

LIkeable Social Media helps you harness the power of word-of-mouth marketing to transform your business. Listen to your customers and prospects. Deliver value, excitement, and surprise. And most important, learn how to truly engage your customers and help them spread the word.

Praise for Likeable Social Media:

“Dave Kerpen’s insights and clear, how-to instructions on building brand popularity by truly engaging with customers on Facebook, Twitter, and the many other social media platforms are nothing short of brilliant.”
Jim McCann, founder of 1-800-FLOWERS.COM and Celebrations.com

“Alas, common sense is not so common. Dave takes you on a (sadly, much needed) guided tour of how to be human in a digital world.”
Seth Godin, author of Poke the Box

Likeable Social Media cuts through the marketing jargon and technical detail to give you what you really need to make sense of this rapidly changing world of digital marketing and communications. Being human—being likeable—will get you far.”
Scott Monty, Global Digital Communications, Ford Motor Company

“Dave gives you what you need: Practical, specific how-to advice to get people talking about you."
Andy Sernovitz, author of Word of Mouth Marketing: How Smart Companies Get People Talking


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The New Rules of Marketing & PR: How to Use Social Media, Online Video, Mobile Applications, Blogs, News Releases, and Viral Marketing to Reach Buyers Directly
Content Rules: How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and More) That Engage Customers and Ignite Your Business (New Rules Social Media Series)
The Zen of Social Media Marketing: An Easier Way to Build Credibility, Generate Buzz, and Increase Revenue
The McGraw-Hill 36-Hour Course: Online Marketing (McGraw-Hill 36-Hour Courses)
Killer Facebook Ads: Master Cutting-Edge Facebook Advertising Techniques

The First 90 Days: Critical Success Strategies for New Leaders at All Levels
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The First 90 Days: Critical Success Strategies for New Leaders at All Levels

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• ISBN13: 9781591391104
• Condition: New
• Notes: BRAND NEW FROM PUBLISHER! 100% Satisfaction Guarantee. Tracking provided on most orders. Buy with Confidence! Millions of books sold!

Product Description

Fully a quarter of all managers in major corporations enter new leadership roles each year. Whether their assignments involve leading a work group or taking over a company as CEO, they face very similar challenges--and risks--in those critical first months on the job. How new leaders manage their transitions can make all the difference between success and failure.

In this hands-on guide, Michael Watkins, a noted expert on leadership transitions, offers proven strategies for moving successfully into a new role at any point in one's career. Concise and practical, The First 90 Days walks managers through every aspect of the transition, from mental preparation to forging the right alliances to securing critical early wins. Through vivid examples of success and failure at all levels, Watkins identifies the most common pitfalls new leaders encounter and provides tools and strategies for how to avoid them.

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The New Leader's 100-Day Action Plan: How to Take Charge, Build Your Team, and Get Immediate Results
You're in Charge, Now What?: The 8 Point Plan
What Got You Here Won't Get You There: How Successful People Become Even More Successful
Your Next Move: The Leader's Guide to Navigating Major Career Transitions
The Village

The New Rules of Marketing & PR: How to Use Social Media, Online Video, Mobile Applications, Blogs, News Releases, and Viral Marketing to Reach Buyers Directly
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The New Rules of Marketing & PR: How to Use Social Media, Online Video, Mobile Applications, Blogs, News Releases, and Viral Marketing to Reach Buyers Directly

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David Meerman Scotts marketing bible has become a modern day business classic.

This is the book every ambitious, forward-thinking, progressive marketer or publicist has at the front of their shelf. Business communication has changed over the recent years. Creative ad copy is no longer enough. The New Rules of Marketing and PR has brought thousands of marketers up to speed on the changing requirements of promoting products or services in the new digital age. This is a one-of-a-kind, pioneering guide, offering a step-by-step action plan for harnessing the power of the Internet to communicate with buyers directly, raise online visibility, and increase sales. Its about getting the right message to the right people at the right time - for a fraction of the cost of a big-budget advertising campaign. This new, updated edition includes:

  • A new introduction discussing recent changes to the world of marketing and PR
  • A brand new chapter on mobile marketing
  • An additional chapter on real-time marketing and PR
  • Updated information on how to measure the success of your campaigns
  • A range of new tools
  • Fresh case studies

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Similar Products:

Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook (And Other Social Networks)
Content Rules: How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and More) That Engage Customers and Ignite Your Business (New Rules Social Media Series)
The McGraw-Hill 36-Hour Course: Online Marketing (McGraw-Hill 36-Hour Courses)
New Media Driver's License: Using Social Media for More Productive Business and Marketing Communications
Real-Time Marketing and PR, Revised: How to Instantly Engage Your Market, Connect with Customers, and Create Products that Grow Your Business Now

Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant
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Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant

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• ISBN13: 9781591396192
• Condition: New
• Notes: BRAND NEW FROM PUBLISHER! 100% Satisfaction Guarantee. Tracking provided on most orders. Buy with Confidence! Millions of books sold!

Product Description

Written by the business world's new gurus, Blue Ocean Strategy continues to challenge everything you thought you knew about competing in today's crowded market place. Based on a study of 150 strategic moves spanning more than a hundred years and thirty industries, authors W. Chan Kim and Renee Mauborgne argue that lasting success comes from creating 'blue oceans': untapped new market spaces ripe from growth. And the business world has caught on - companies around the world are skipping the bloody red oceans of rivals and creating their very own blue oceans. With over one million copies sold world wide, Blue Ocean Strategy is quickly reaching "must read" status among smart business readers. Have you caught the wave?
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Intrapreneuring in Action: A Handbook for Business Innovation
Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers
The Innovator's Dilemma: The Revolutionary Book That Will Change the Way You Do Business
HBR's 10 Must Reads on Strategy
Competitive Strategy: Techniques for Analyzing Industries and Competitors

The Girl Who Played with Fire
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The Girl Who Played with Fire

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• The Girl Who Played With Fire
• English
• First Edition
• Paperback
• gelatine plate paper

Product Description

Mikael Blomkvist, crusading journalist and publisher of the magazine Millennium, has decided to run a story that will expose an extensive sex trafficking operation between Eastern Europe and Sweden, implicating well-known and highly placed members of Swedish society, business, and government.

But he has no idea just how explosive the story will be until, on the eve of publication, the two investigating reporters are murdered. And even more shocking for Blomkvist: the fingerprints found on the murder weapon belong to Lisbeth Salander—the troubled, wise-beyond-her-years genius hacker who came to his aid in The Girl with the Dragon Tattoo, and who now becomes the focus and fierce heart of The Girl Who Played with Fire.

As Blomkvist, alone in his belief in Salander’s innocence, plunges into an investigation of the slayings, Salander herself is drawn into a murderous hunt in which she is the prey, and which compels her to revisit her dark past in an effort to settle with it once and for all.
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The Girl with the Dragon Tattoo (Movie Tie-in Edition) (Vintage Crime/Black Lizard)
The Girl Who Kicked the Hornet's Nest (Millennium Trilogy)
Catching Fire (The Second Book of the Hunger Games)
The Girl with the Dragon Tattoo
The Hunger Games

Raving Fans: A Revolutionary Approach To Customer Service
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Raving Fans: A Revolutionary Approach To Customer Service

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"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans."

This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results.

Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.

America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.


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Gung Ho! Turn On the People in Any Organization
The One Minute Manager
Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Little Black Book of Connections: 6.5 Assets for Networking Your Way to Rich Relationships
Whale Done! : The Power of Positive Relationships

Quit Your Job And Start Your Life: Five Easy To Start Online Businesses That Can Help You Drop Your Job Today!
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Quit Your Job And Start Your Life: Five Easy To Start Online Businesses That Can Help You Drop Your Job Today!

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Release Date: 2012-01-29

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Quit Your Job And Start Your Life is a book meant for people who want to escape the rat race of the 9 to 5 job and actually work from home online. With so many scams flying around the Internet, how can you know what really works when it comes to creating a solid, stable online business?

In this quick and easy to read manual, online marketing expert Charity Cason delves into five easy to start online businesses that even a novice can create from nothing.


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How To Save Over $20,160.20 Per Year Starting NOW: 40.75 Shockingly Simple Real-Life Tips That Can Save You A Fortune WITHOUT Budgeting And WITHOUT Giving ... Lifestyle (Debt Free And Wealthy Series)
Beginning Taxes and Accounting for New Internet Business Owners:Overview of Taxes, Accounting and Bookkeeping for Internet Marketers and Affiliate Marketers
The beginners guide to free money, smart investing and passive income
But It's My Business
Lost Secret To INSTANT WEALTH

The Thought Leaders Project : Hospital Marketing
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The Thought Leaders Project : Hospital Marketing

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Release Date: 2011-10-09

Product Description

Written for the marketer in the field using everyday language, examples, and case studies that will help all members of a hospital marketing department do their jobs better while spending marketing dollars wisely.

The Thought Leaders Project: Hospital Marketing, is co-written by a team of marketing thought leaders in the healthcare industry. The book is a compilation of healthcare marketing insights, tips, and best practices written by leading healthcare marketers. The book itself covers a variety of topics such as the application of digital marketing strategies to patient acquisition, patient experience, patient retention, and service line marketing. With articles from the likes of Lee Aase, Chris Boyer, Dan Dunlop we are empowered with the tools and inspired to take action to impact the very lives of the patients we serve.

Who will benefit from this book?
Managers and administrators in marketing and public relations involving patient acquisition, patient experience, patient retention, and service line marketing.

Whose insights are featured in this book?
Lee Aase - Mayo Clinic
Brian Bierbaum - Priority Integrated Marketing
Kathleen Armstrong - Lehigh Valley Health Network
Chris Boyer - Inova Health System
Randy Bunker - United Health Group
Dan Dunlop - Jennings
Gabrielle Detora - Strategic Healthcare Consultant
Tyler Haney - Wake Forest Baptist Health
Ann Marie Gothard - Mount Sinai Medical Center
Meredith Gould - Healthcare Author and Social Media Counselor
Albert Maruggi - Provident Partners
Lisa McCluskey - Memorial Health Care System
Peggy Mika - Christiana Care Health System
Donna Teach - Nationwide Childrens Hospital
Trisha Torrey - Every Patient's Advocate
Jesse Stremcha and Cavan Reagan-Reichmann - Children's Hospitals and Clinics of Minnesota
Suzanne Sawyer - University of Pennsylvania Health System
Robin Segbers - Segbers Brand Health
Debra Stevens - Phoenix Children's Hospital
Nicola Ziady - Case Western Reserve University

About the Publisher
Brian James Bierbaum is a national digital healthcare consultant who has worked with a variety of healthcare organizations across the country. Bierbaum has more than 14 years of experience in interactive marketing for the healthcare industry and is an active speaker in the interactive marketing community.
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It's Not All About "Me": The Top Ten Techniques for Building Rapport
12 Marketing Secrets: A compilation of 12 marketing secrets for small businesses and consultants
Getting More Done: 10 Steps for Outperforming Busy People
Leap of Reason: Managing to Outcomes In an Era of Scarcity
Get Anyone to Forgive You for Anything

SEO - For Beginners
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SEO - For Beginners

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Release Date: 2012-01-30

Product Description

Search Engine Optimization is a process of choosing the most appropriate targeted keyword phrases related to your site and ensuring that this ranks your site highly in search engines so that when someone searches for specific phrases it returns your site on top. SEO also involves an appropriate link building process. The most popular search engines are Google, Yahoo & MSN (Bing), AOL and Ask Jeeves. Search engines keep their methods and ranking algorithms secret, to get credit for finding the most valuable search-results and to deter spam pages from clogging those results. A search engine may use hundreds of factors while ranking the listings where the factors themselves and the weight each carries may change continually. Algorithms can differ so widely that a webpage that ranks #1 in a particular search engine could rank #200 in another search engine. However if done correctly you will see consistent results on all search engines.

This book will take you through;
Submitting your site
Getting backlinks
SEO quake – checking page rank
Checking if your site is indexed
Checking if your sites pages are indexed
Checking meta descriptions on your site
Checking your keywords in search engines
Checking alternative tags for images
Checking how many backlinks your site has
Checking your site for broken links
Checking your site for duplicate content
If you follow these basic steps you will have your site indexed and ranked high in the search engines
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Poke the Box
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Poke the Box

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Release Date: 2011-03-01

Amazon.com Review

This limited quantity, deluxe edition of Poke the Box includes the book with a letterpress jacket, a specially designed signature plate signed by Seth Godin, and a letterpress poster.

Book Description:
If you're stuck at the starting line, you don't need more time or permission. You don’t need to wait for a boss’s okay or to be told to push the button; you just need to poke.

Poke the Box is a manifesto by bestselling author Seth Godin that just might make you uncomfortable. It’s a call to action about the initiative you’re taking-– in your job or in your life. Godin knows that one of our scarcest resources is the spark of initiative in most organizations (and most careers)-– the person with the guts to say, “I want to start stuff.”

Poke the Box just may be the kick in the pants you need to shake up your life.

Love the ideas in Poke the Box? Check out our Domino Project page for other format options, such as a 5-pack or 52-pack carton of books designed to share. Be sure to also visit TheDominoProject.com for the latest news and special offers.

Behind the Scenes: Creating a Collectible Letterpress Edition

A full letterpress plate for Poke the Box at Evolution Press in Seattle, WA
Evolution Press prints all letterpress designs on environmentally friendly photopolymer plates.
The poster plate for Seth Godin's Poke the Box limited deluxe edition

The "Running Man" letterpress
Printing takes place on Heidelberg presses
Seth Godin signs the limited edition, specially designed signature plates for Poke the Box



Daniel H. Pink Reviews Poke the Box

Daniel H. Pink is the author of the New York Times bestsellers Drive and A Whole New Mind, which together have been translated into 31 languages. Read his guest review of Seth Godin's Poke the Box:

Let me begin with a professional and personal disclosure: If Seth Godin weren’t a friend of mine, I would probably hate his guts.

He makes those of us in the word-slinging, meme-spreading trade look like a bunch of ne’er-do-well slackers. He is so preposterously creative and so endlessly productive--a new blog post every day, a new book every year, dozens of efforts to raise money for charity, Squidoo, the Domino Project, and more--that I once suspected "Seth Godin" was really a cover name for an army of elves toiling in a work camp near the Hudson River.

But after reading this remarkable book, I’ve discovered Seth’s secret: He’s willing to poke the box. To start. To initiate. To begin. That’s all.

Indeed, the message of this book is so profoundly simple and so simply profound, I can encapsulate it in a single word.

Go.

Don’t cogitate. Don’t ruminate. Don’t plan on getting started or wait for permission to begin.

Go.

Of course, that’s a little scary. Starting is a risk. Things might not work out. You could flop. But one theme of this book--and it’s a theme that you should write on a rock, imprint on your brain, and inject into your bloodstream--is that we ought to be much more concerned about mediocrity than failure. "If you can’t fail," Seth writes, "it doesn’t count."

Like the man who produced it, Poke the Box is inspired and inspiring. I’ll place it on my shelf alongside two other extraordinary books: The War of Art by Steven Pressfield and Bird by Bird by Anne Lamott. If you enjoyed those two, you’ll love this one. It will simultaneously stir your heart and kick your butt.

Which brings us to a final question: When should you get started on that project, that business, that work of art only you can deliver to the world?

Seth has the answer to that, too: "Soon is not as good as now."

In other words, go. --Daniel H. Pink



A Q&A with Seth Godin


Question: What does it mean to Poke the Box?

Seth Godin: Conformity used to be crucial--fitting in, not standing out. Compliance used to be the heart of every successful organization, every successful career. The reason? We all worked for the system, in the factory, doing what we were told. Now, though, compliance is no longer a competitive advantage.

Poke the Box is about the spark that brings things to life. We need to be nudged away from conformity and toward ingenuity, toward answering unknown questions for ourselves. Even if we fail, as I have done many times in my life, we learn what not to do by experience and doing the new.

This isn’t the same thing as taking a risk. In fact, the riskiest thing we can do right now is nothing.

I’ve had an extraordinary run, creating a dozen nationwide bestsellers, starting Internet companies and giving speeches around the world. The key thing I bring to the projects I take on is not more talent than most (I don’t) or even more hours than most (hardly). My contribution is a willingness to poke, to start, to lean into the project and to get it out the door.

Question: What will I learn from reading Poke the Box?

Seth Godin: Hopefully you will learn lots but do more. Start thinking about when you’ve taken initiative in a way that really meant something to you and your team, your family. When was the last time you did something for the first time? How did it feel?

There are no step-by-step how-to instructions in Poke the Box. Instead, you’ll find a series of layers, a foundation for taking a different approach to your work. Instead of learning to be more compliant, I want to push you to be the one who takes initiative.

Question: Why did you write this book?

Seth Godin: I’ve been fortunate enough to hear from almost a million people over the years, to talk with CEOs and bosses and customers around the world. And they all tell me precisely the same thing: it’s the motive force they demand, the person who will shake things up and move them forward.

Static is not an acceptable state. The status quo is no longer something we want at work or in politics or in any organization we care about.

The market is just waiting for people to step forward. I wrote the book for those people, the ones who’ve been hesitating to take the leap.

Question: Why did you start The Domino Project?

Seth Godin: The Domino Project is my latest attempt at "poking." It’s an independent publishing imprint founded by me and powered by Amazon. This is an opportunity to publish "idea manifestos" committed to readers, rather than being bookstore friendly. It’s named after the domino effect--where one powerful idea spreads down the line, pushing from person to person.

I have two audacious goals: I want to change the people who read (not enough do) and I want to change the way books are published (they’re too hard to find and spread). I honestly believe that a book can change a mind like nothing else, and that’s our focus. To help anyone to do work they’re proud of and to make a difference.

Question: Why Amazon?

Seth Godin: I partnered with Amazon so we could leverage what we both do best--Amazon is the leader in global distribution, multiple format production capabilities, and reaching people in the right way, and I want to spread powerful ideas to the people who want to read them.

For 15 years, Amazon has been building an audience and gaining our trust. Many surveys identify them as the most-trusted new brand in the world. Now that Amazon is interacting with more people more often, they have a chance to bring those customers new ideas in innovative ways. It’s a once-in-a-lifetime chance to bring ideas worth spreading to a huge and eager audience.

Question: Who is Seth Godin?

Seth Godin: I’m an author, entrepreneur, and a person who starts things.


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Do the Work
Graceful
Young Guns: The Fearless Entrepreneur's Guide to Chasing Your Dreams and Breaking Out on Your Own
Lead by Example: 50 Ways Great Leaders Inspire Results
Leading with Cultural Intelligence: The New Secret to Success

Top Marketing News

Goldman to face mortgage debt class-action lawsuit (Reuters)

2012-02-03 13:01
Reuters - Goldman Sachs Group Inc was ordered by a federal judge to face a securities class-action lawsuit accusing it of defrauding investors about a 2006 offering of securities backed by risky mortgage loans from a now-defunct lender.

[news/lw_all.xml]


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