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The Wonderful World of Customer Service at Disney

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Product Description

Dedicated to those who would love to make their work environment as polished and customer-friendly as a day at Disney, The Wonderful World of Customer Service at Disney is a celebration of great business practices that can be applied to any service organization. See it from the eyes of J. Jeff Kober, a foremost leader in the best business practices of not only Disney, but some of the best world-class organizations.
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Top Marketing News

Deutsche Bank to defer some bonuses - source (Reuters)

2012-02-08 13:01

Reuters - Germany's Deutsche Bank (DBKGn.DE) will defer any part of an employee's bonus above 200,000 euros ($264,800) this year, a source close to the bank said, making it the latest industry player to limit pay in the face of fierce criticism of the industry.

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